Prequels

All departments (including our warehouse and support teams) will be closed from 31st December to 5th January as we take a short New Year break.

📦 Orders and support tickets can still be placed during this time

🚚 Processing and dispatch will resume once all departments reopen

📧 Support tickets will be handled in order after the break. We appreciate your patience while our team works through the backlog as quickly as possible.

🔔 Tracking will be sent automatically once your order is dispatched

If you need help in the meantime, please visit our Help Centre, where you’ll find the most common questions. If you do submit a support ticket , our team will respond as soon as possible once we return.

Thank you for your patience and understanding and we wish you a Happy New Year 🎉